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- • What is a visa/e-visa/ETA for Sri Lanka?
All UK and European travellers going to Sri Lanka need a visa to enter the country. If travellers are journeying to Sri Lanka for business or tourist purposes, and want to stay for less than 30 days, the e-visa is enough. It is also called the ETA. This digital visa can be applied for online before departure.
No appointment needs to be made at the consulate or embassy, and travellers will not need to report at a desk to pick up the visa. After approval, the traveller needs to print the visa/e-visa/ETA and carry it with them on them their trip.
- • Do I need a visa for my holiday, business trip or transit?
Yes. For holidays, business trips and transits in Sri Lanka a visa is required, which can be applied for online in advance, through this website.
- •How do I receive my visa and what do I have to do after that?
When your application has been approved, you will receive an e-mail confirming the approval. In this e-mail is a link to a secured part of this website. There you can check the status of your application, and you can download the visa. You are required to download and take a printed copy of it with you on your trip.
At the passport check, it can occur that the immigration service of Sri Lanka asks you to show your visa. This does not always happen, because of the digital link between the visa and your passport number, the customs clerk can often tell if you have a visa by checking your passport.
- • I applied for a visa, but did not receive one; what now?
Right after you have completed the payment for your visa application,you will receive a confirmation by e-mail. This e-mail contains a link to your personal status page on e-Visa.co.uk. Here you check what the status of your (group) application is.
Was your visa not issued within the expected term? The status page will tell you when you should contact us about this, and how to do it.
The immigration service processes all applications individually. So not per group, but per person. even if you filled in multiple travellers in a single application form. Occasionally, there can be quite a bit of difference between the moments of approval between the various visas from a single group application. This can be the case if one or several people are subjected to a manual extended background check. If an application for a traveller takes more time than those of the other travellers in the group, this does not mean that the visa application for this traveller has a higher chance of being rejected.
Did you not receive this e-mail? First check the unwated e-mails folder in your e-mail inbox, also known as the spam or junk folder. Unable to find an e-mail from a sender titled email@example.com? Try looking up the status of your application online.
This does not work either? Send an e-mail to firstname.lastname@example.org containing your order number. The order number can be found in the transcript of your payment.
- • Will the coronavirus (Covid-19) impact my travel plans?
The Sri Lankan government has taken measures to limit the spread of the coronavirus. Before making your travel plans, carefully read all about the impact of COVID-19 on your trip to Sri Lanka.
Covid-19 rules in Sri Lanka
Questions about the visa application
- • How do I apply for my Sri Lanka visa?
Applying for the Sri Lanka visa consists of three steps. First you fill in the application form. Next, you pay for your visa; this can be done with Visa, MasterCard, American Express and PayPal. Finally, you receive the visa by e-mail, which you need to print and take with you on your trip to Sri Lanka.
- • When do I need to apply for my Sri Lanka visa?
You can already submit the application before you have booked your flight tickets. Generally, you will receive the visa within a few days, but it can be prudent to submit your application at least a week before departure. Are you leaving for Sri Lanka short term and you do not have a visa yet? Then you can also submit an urgent application.
Urgent applications are processed faster and result in an approved visa in average in 23 minutes. However, no guarantee can ever be offered regarding delivery times; the Sri Lanka government maintains the right to manually check applications before approving them, which in rare cases can lead to delays, even with urgent applications.
- • Which visa do I need to apply for?
Travellers going on a holiday to Sri Lanka and staying for a maximum of 30 days can apply for a tourist visa on this website. This visa for tourist purposes costs £49.95 per traveller.
Travellers that are going to Sri Lanka on business, and will not be entering into service with an organisation located in Sri Lanka, can apply for a business visa on this website. With this visa, the traveller can stay in Sri Lanka for 30 days. This business visa costs an £10.00 extra per person.
Travellers making a transfer in Sri Lanka who will be staying in the country for less than 48 hours, can apply for a transfer visa, which costs £49.95 per traveler.
Travellers going to Sri Lanka in 3 days can make use of an urgent applications. There are urgent applications for tourists, business travellers, and travellers transferring in Sri Lanka. For this, you can always use the regular application form and check the option ‘urgent deliveryʼ. An additional fee is is charged of £17.50 per person. Read more about the prices and tariffs for the Sri Lanka visa.
Travellers staying in Sri Lanka for longer than 30 days can submit an application for one of the above mentioned variants. After arrival in Sri Lanka, it is possible to extend the visa up to a maximum of 90 days. To do this, travelers need to report to the Immigration Services Centre (No. 330, Galle Road, Colombo 03 Sri Lanka, tel: +94-727-591-591). Read more on how to extend the Sri Lanka visa.
Travellers who want to study or live in Sri Lanka, or enter into service with an organisation in Sri Lanka, cannot make use of the visas available on this website. They need to report to the Sri Lanka consulate. Read more about who this visa is meant for or about the physical Sri Lanka visas.
- • What information and documents do I need for the application?
In order to submit your application, you need to have the passport information at hand of all travellers for whom a visa is being applied for. You also need to have a contact person for emergencies, this can be a friend or family member staying home. It is not necessary to already have a flight ticket. Aside from that, there are no additional documents required to complete and submit the application. It is also not necessary to provide a passport photo or a copy of the passport.
- • Can I do everything regarding the visa online?
Yes. The visa for business or tourist trips, where the maximum staying duration in Sri Lanka is 30 days, as well as visas for transfers in Sri Lanka, can be applied for entirely online. It is therefore not necessary to send documents by post or to come to the consulate in person. The visa is approved digitally, and you can print it yourself and take it on your trip. The visa does not need to be stamped in the passport.
- • Can I submit an application for someone else?
Yes. To do this, you need to possess the travel information and passport details of this traveller.
- • Can I submit an application as a group or family?
Yes. It is possible to enter multiple travellers in a single application form ((group application)). That saves time, as you do not need to fill in all of the travel information for each applicant.
- • How do I apply for an urgent visa?
Generally speaking, visas for Sri Lanka are granted within several days. If you submit a group application, you will receive the visa in about 23 minutes on average. The fee for urgent application is an additional £17.50 per person. No guarantee can be given regarding delivery times; the Sri Lanka government maintains the right to check applications manually before approving them, which in rare cases can lead to some delays, even with urgent applications.
- • How can I pay for the visa?
The payment can be made safely and easily with the following payment methods; Visa, MasterCard, American Express, PayPal. There are no transaction costs involved with any of these payment methods.
- • Do I need to have already booked flight tickets before applying for the visa?
No. You can submit the application for the Sri Lanka visa before you have booked your flight tickets. When entering Sri Lanka, you are however required to show a ticket for your return flight or transit flight to another country.
Questions about the Sri Lanka visa
- • How long is my visa valid for?
The tourist visa is valid for 30 days. The business visa is valid for 30 days. The transfer/transit visa is valid for 48 hours. Read more about the validity of the visa.
Do you want to stay in Sri Lanka for longer than 30 days? After arrival in Sri Lanka, it is possible to extend the visa up to a maximum of 90 days. To do this, you need to report at the Immigration Services Centre (No. 330, Galle Road, Colombo 03 Sri Lanka, tel: +94-727-591-591). Read more about extending the visa.
- • Do children need to possess their own visa?
Yes. Children also need to possess their own visa. Are you travelling with children? Then you can use a single application to apply for both your own visa, as well as the visas for any children travelling along. Children each need their own passport; being listed in the passport of a parent is not enough.
If both parents are not accompanying the child, there are additional rules to counter child kidnapping. In general, you are required to have explicit written consent from both parents before being allowed to take a child abroad. If the parents are unable to provide consent, you need a court order. Some countries require you to fill in a specific child consent form. Check your governmentʼs website for specifications regarding travelling with children abroad
- • I want to live, work, or study in Sri Lanka; is that allowed?
Not with the visas available on this website.
You can only make use of the Sri Lanka business visa available on this website if ‘workʼ is defined as a business trip where you do not enter into employment with a company located in Sri Lanka, and during which you are staying in Sri Lanka for less than 30 days.
What should you do if you do not meet the requirements for the online visa? Make an appointment with the Sri Lanka consulate.
- • I am arriving in Sri Lanka by boat, do I still need a visa?
Yes, you will still need a visa in that case.
- • What does the Sri Lanka visa cost?
The Sri Lanka visa costs £49.95 per person. This version is suited for travelers going on a holiday to Sri Lanka, and travelers making a transfer in Sri Lanka (and staying in the country for a maximum of 48 hours).
Travelers going on a business trip to Sri Lanka need to apply for a business visa, for which an additional fee of £10.00 per person is charged.
Do you need your visa urgently? Urgent applications are generally processed in 23 minutes for an additional fee of £17.50 per person. For use of the payment methods Visa, MasterCard, American Express and PayPal, no transactions costs are charged. All listed prices include application costs, service costs and VAT. Read more about the Sri Lanka visa cost here.
- • When do I receive the visa?
Generally speaking, visa applications are processed and approved within a few days. Did you not receive a visa within two days after making the payment for your application. Contact us.
Need an urgent visa? If you submit an urgent application, the application is processed faster; urgent applications are on average granted within 23 minutes. However, there can be no guarantees on the delivery times.
- • Do I need to print the visa and take it with me?
Yes. When the immigration service has approved the visa application, you will receive an e-mail with a status update. In it is a link to a secured part of this website, where you can download the visa. You are required to print all of the visas for all travellers, and take them with you on your trip.
Tip: keep the visa with your passport in your hand luggage.
- • How can I extend my visa?
Travellers that want to stay in Sri Lanka for longer than 30 days can first submit an application here on this website. After arrival in Sri Lanka, it is possible to extend the visa up to a maximum of 90 days. To do this, travellers can report at the Immigration Services Centre (No. 330, Galle Road, Colombo 03 Sri Lanka, tel: +94-727-591-591).
- • What requirements does my passport need to meet?
All passports need to be valid for at least six more months starting from the date the traveller arrives in Sri Lanka.
Read more about all of the requirements you need to meet.
- • I have a new passport, is my visa still valid?
The Sri Lanka visa is inseparably linked to the passport and passport number which is used during the application process. This passport is required to be valid for at least six more months after the arrival date in Sri Lanka.
Do you have a new passport? Then you need to submit your visa application with this new passport. If you already applied for a visa with your previous passport, that visa is no longer valid. You will need to submit an entirely new visa application.
Questions about changes, cancelling and rejections
- • I made a mistake filling out the form, what now?
Did you fill in the application form, but did not pay for the visa yet? Then the application has not yet been processed and you can still change all of the filled in information. To do this, go (back) to the application form, correct the information, and submit the application again.
Did you already pay for the application? Usually it is processed within five to ten minutes. As soon as the application has been processed, no changes can be made anymore. Did you discover errors in your application after it has been processed? These cannot be corrected anymore. It is also not possible to submit a new application with the correct information. If you meet the requirements to make use of the e-visa, then you can generally have the incorrect information corrected on arrival in Sri Lanka, free of charge.
- • My visa was rejected; what now?
If you received an e-mail which says that your visa application for Sri Lanka was rejected, then there are likely two possible reasons. The first possibile reason is that you filled in incorrect information in the application form. The second possibile reason is that the immigration service of Sri Lanka denied your application.
Wrongly filled in information
If this is the reason for the rejection, you can generally still travel to Sri Lanka and have the faulty information corrected on arrival at the airport. It is not possible to make these corrections before departure, unless you apply for a physical visa at the Sri Lanka embassy.
Rejected by the immigration service of Sri Lanka
If it is suspected that you intentionally filled in incorrect or incomplete information, this can lead to you being denied access to Sri Lanka permanently, even if you submit a new application. Contact the Sri Lanka consulate to get tinformation about the possibility of still traveling to Sri Lanka.
- • I do not need my visa after all, do I get my money back?
No. After submitting and paying for the visa application, it is processed right away. After performing these activities, it is no longer possible to refund the costs, even if you do not use the visa or filled in wrong information.
- • Can I cancel my visa application?
That can be done until the application is processed. Application are generally processed five to ten minutes after receiving the payment.
- • How do you handle personal information?
We use your information solely for the processing of your visa application. Furthermore, we respect the privacy of all users of this site and take great care to assure that any personal information you provide us with during your application is treated with confidentiality. It is important to know that your information will never be sold or used for any commercial purposes whatsoever.
- • I cannot figure it out, where can I find more information or help?
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